Return Policy
30 Day Returns:
We accept returns within 30 days of purchase.
Return Requirements:
- Item must be returned within 30 days
- Book must be in original, resalable condition
- No writing, highlighting, or damage to pages
- No bent covers or spine damage
- Include a copy of your invoice
How to Start a Return:
- Step 1: Submit a return request through our website return form
- Step 2: Receive your Return Goods Authorization (RMA) number
- Step 3: Ship the item back with the RMA number clearly marked
Return Shipping Costs:
| Situation | Who Pays Shipping? |
|---|---|
| We shipped wrong book | Hangar1Publishing pays |
| Book arrived damaged | Hangar1Publishing pays |
| You ordered wrong book | Customer pays |
| You changed your mind | Customer pays |
Refund:
Once we receive and inspect your return, we'll process a refund to your original payment method.
Exceptions:
E-books and digital content cannot be returned once downloaded.
If you have any questions, please contact our customer service team.